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Can I get a refund for my purchase? |
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Yes, as long as your order was made within 15 Days you are fully entitled to request a refund with No Questions Asked!". |
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Can I remove the "Powered by Nano IT World.com" notice? |
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If you wish to remove the "powered by" link from one installation of Nano IT's product you should purchase the copyright removal license.
Please note that this does not allow you to remove or alter the our logo in the Admin Area. You can purchase this option on checkout, or at a later time from your client area.". |
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Can you customize this product for me? |
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Unfortunately we do not provide custom development. We believe that we have become one of the leading development firms in our space by focusing on the improvement of our products as opposed to spending the majority of our time focusing on product modifications. However, you will find that our code is of very high quality.
If you were to hire a skilled, local developer they should be able to make any modifications you need in order for our product to satisfy your project requirements." |
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Can I suggest new features? |
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Absolutely, We love customer input, ideas, and suggestions. You can submit a ticket or our Nano IT World forum
Alternatively, please feel free to contact us as well. " |
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Is PHP source are encoded? Can I get the source? |
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The entire web application is developed under PHP MY-SQL platform using ZEND framework. The source coded in Encoded which is not human readable to edit/ modify. The core business logic is not changeable but you will full freedom to customize the design theme. If you a web developer or hire a web developer you should be able to develop new module as you need.
We do allow 100% freedom to customize your design (layout / theme) based on your likings. Since the entire product has been develop under CMS concept , you will enjoy full freedom of changing design css, javascript, phtml, image as per desire. Furthermore you can hire us to customize the design for you at a cost of USD $145 only. If you want us to hire for this changes, please add "Theme Customization" module with the cart when ordered ". |
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Is the license a life time license? Do I have to pay any additional fees? |
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The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software.
Please note that this does not allow you to remove or alter the our logo in the Admin Area. You can purchase this option on checkout, or at a later time from your client area.". |
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Can you install this product for me ? |
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Our Script installation wizard gets you up and running quickly through step by step instructions.
While it's easy enough to set up yourself, if you would prefer us for professional installation and configured by our developers, you can order our "Installation Service" when you purchase the product and we will install the script for you. If you want us to install, please make sure you provide us the FTP and Mysql login credentials (Preferably hosting Control panel access). We will require the ability to remotely connect to your web server and database server. ". |
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Do you have any additional methods of payment besides credit card or PayPal? |
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We accept both cheque, Western Union and direct wire transfers. For more information regarding these forms of payment, please contact us.
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I don't know anything about programming, can I still run your application? |
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Definitely! Our vision is to create the most effective and easy user interface script that allows you to easily install the product on your server with a few clicks and without the hassle of knowing any programming language or code!
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What are limitations of the trial version? |
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The trial version will expire in 30 days after downloading and it carries Nano IT World Brand.
Customer will periodically get the nag screen while surfing in customer’s area |
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Can I host it under my server ? |
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Yes, you have full freedom to choose the hosting company.
Our Product runs on PHP Mysql driven servers regardless the OS environments. You are free to host this application anywhere you like. Before hosting you have to make sure the availability of following environments:
- PHP 5.2.8 or later
- MySQL 5.0.x
- mod_rewrite
- onCube Loader version 3.3.18 or later
As long as your server supports above tools, Please be rest assured that, our application will run on your platform. Off course you are most welcome to host with us :)
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How do I receive the product after my purchase? |
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Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the Nano IT client area, where you can download your software
If you have not received your email notification, please check your spam filter or spam software has not filtered or deleted the email. |
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Do I need root access to install this? |
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No, you do not need root access to install any Interspire product, just FTP access. |
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Does the script come in any other languages? |
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This application comes with English only by default. However, we include all of the language used on the system in a single language pack, which makes translation very simple. In addition, you can find third party language packs on our third party plugins page. |
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Can the script be translated into another language? |
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Yes, very easily! We include all of the language used on the system in a single language pack, which makes translation very simple. For more information about how to translate this script, refer to this documentation article. |
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Is my billing information kept private when I purchase? |
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Absolutely. In fact, we never see or store your billing information on our servers. Your information is processed via 2checkout's secure payment gateway. |
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Can I get a custom quote on bulk license purchasing? |
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Yes, we can provide substantial discounts for multiple (above 05) license purchasing. Please contact us using the contact form with information on how many licenses you're interested in purchasing and whether you are purchasing on behalf of a web development firm. We will respond promptly with a price quote. |
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I want to purchase more than five licenses. Is there a discount? |
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Yes. We offer substantial discounts for purchases that include more than five licenses. Please contact us and let us know how many licenses you need. |
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Can I resell your software in my country? |
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We do offer a Reseller Program that allows certain types of companies to resell all of Nano IT Web Script to their clients. If you qualify, you will receive 20% off each purchase you make on behalf of your clients. Even if you don't qualify for the Reseller Pogram, you sign up for an affiliate account you will be entitled to a 15% commission for every customer you refer to purchase our product through our website. The affiliate account signup is available here. |
